Frequently Asked Questions

What is Waddington Flats?

Located in the heart of Victoria’s Old Town District, Waddington Flats is a boutique hotel that features six fully furnished suites. All of the guest suites in the building are managed by our company. In 2022, we re-imagined the design of our six apartments, giving each one a unique theme based on Victoria’s rich history and vibrant culture. Don’t just stay in Victoria, experience Victoria — at Waddington Flats.

How do I book?

You can book your stay at Waddington Flats through Airbnb and VRBO. We will soon offer direct bookings as well.

What is your minimum and maximum stay allowed?

Our smaller suites have a minimum stay of one night on weeknights, and two nights on weekends. Our penthouse lofts have a minimum stay of two nights. While we do not have a maximum stay, generally our longest stays are six weeks for guests travelling for work-related purposes.

How large are the suites?

Our suites vary in size, from 420 to 603 square feet. Suites comfortably sleep 2-4 people, depending on the suite. Our two penthouse lofts both feature a spacious and private rooftop patio overlooking Victoria’s inner harbour.

What is check in and checkout time?

We offer a convenient self check-in. There is no need to arrange a meeting time with the host. Guests may check-in anytime after 3:00pm (with no cut-off time). Check-out is by 11:00am. For guests arriving to Victoria early in the day, an early check-in can be arranged pending availability of the unit (please send the host a message to inquire about early check-in).

What is the exact location?

Waddington Flats is located in a historic alley in the centre of the vibrant and trendy LoJo Neighbourhood (Lower Johnson). Brightly painted Victorian-era shop-fronts flank both sides of busy Lower Johnson Street between Wharf and Government Streets. Once home to hotels and stores supporting the gold rushes of the 1850s and 1890s, today the area is known for its local and independent trendy boutiques, vintage stores, and restaurants. Outside your front doorstep is Victoria's finest Italian restaurant, Il Terrazzo and around the corner is the heart of Victoria's shopping and dining mecca.

Are pets allowed?

Pets are more than welcome! Five of our suites are pet-friendly, and one suite (The Orca Pad) is not pet-friendly. An additional $35 CAD cleaning fee will apply, regardless of the length of stay. Please be sure to include all guests and pets in your booking request.

What is your cancellation policy?

Airbnb: Full refund 5 days prior to arrival.

VRBO: 100% refund of amount payable if you cancel at least 7 days before check-in. 50% refund of amount payable (minus the service fee) if you cancel at least 5 days before check-in. No refund if you cancel less than 5 days before check-in.

How do I access my suite?

You will receive an access code to the main gate, elevator and your unit 48-hours before your check-in time.

How do I contact you?

Please email us at info@waddingtonflats.com. We will respond within 1 business day.